We take your privacy rights very seriously. ProducerLife and our subsidiaries and affiliates (“ProducerLife”) collect and process some personal information about you and we want to take some time to tell you about it. This privacy policy (“Privacy Policy”) is intended to help you better understand what and how we collect, use, store, share and protect your information when you visit our website or use our app and services.
Throughout this Privacy Policy we’ll refer to our website and app and our other services collectively as “Service” or “Services”.
We are ProducerLife, an American based company located in Ohio and Florida. You can contact us here. This Privacy Policy does not apply to any third party services or websites.
By using our Services, you agree that you have understood the content of this Privacy Policy.
If you don’t agree with the terms of this Privacy Policy, or if you’re under the age of 18, please don’t use our Services.
In connection with the Services, we collect and store personal information about and from you when you
When you create a user account with the Services, we will ask for username, artist name, password, mobile phone number, email address, date of birth, address, postal code and country.
If you connect to the Service using credentials from a third party like Google or Facebook, you authorize us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available, like your name, profile picture, age, country, hometown, email address, date of birth and gender.
You can also voluntarily provide us with your Soundcloud, Instagram and/or Twitter account username.
When you upload music via our app or website, some additional personal information is provided by you when you do. This includes:
We also collect information about how your music streams on distribution platforms.
When you use or interact with the Service, we collect information about how the Service is accessed and used. This information includes:
When you make a payout through our third party payment provider, we may receive information like personal identification number, name, address, VAT-number and whether you’re a private person or a business, from them. We only obtain enough information to be able to make the payout, to comply with our legal (including, but not limited to, tax) obligations and to prevent and detect fraud.
When you make a payment through a third party provider, we may receive information like name, address from them. We only obtain enough information to be able to process the payment, comply with applicable laws and third party provider terms as well as provide you with services.
We may integrate with third party sources from time to time and may receive information about you from them.
If you choose to use features provided by ProducerLife that connect to your third party online profiles, accounts or services, we may collect information upon your approval. For example, if you pre-like an ProducerLife release on Spotify, we may collect information from Spotify about your listening activity.
When inviting a person to PRODUCERLIFE PRO, you will provide email address or telephone number of the person you wish to invite. Make sure you have the approval from the person to do so. The person you invite will receive an email from us, stating your username.
If you are invited to access the PRODUCERLIFE PRO tools, we will receive access to your email address or telephone number. We will send you an email with information about the user who invited you. If you accept the invite, you will have to register an Account with ProducerLife.
We will process your information for the following purposes:
The data we collect from you will be held for as long as:
We never share or sell your personal data to third parties for their own purposes. We only do this for the purpose of providing you with and enable the Services as well as provide us with services.
The information you provide us when you register and upload a song via our app and/or website, will be used to perform and provide our Service, by delivering it to the music services, platforms and partners. When delivering the music to the platforms, we provide them with:
When requesting to receive a payout, we share your email address, name and phone number with the payout provider Hyperwallet, for them to be able to facilitate your payout.
We may share your information with advertising partners in order to send you promotional communications about ProducerLife. If you have agreed to receive newsletters from us, you can unsubscribe to these at any time, by clicking “unsubscribe” in the bottom of the email.
We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law. Where a third party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law.
In addition, we may also share your information with third parties for these limited purposes:
If you’re a resident of United States, you understand that your information may be transferred to and stored outside of that area. The country it is transferred to might not have the same protection laws as your country. However, if we do transfer your information, we will make sure that we protect your personal data in accordance with the GDPR requirements and set up contracts with those parties to ensure this.
We do not let children under the age of 18 to register with our Services and therefore, we do not knowingly collect personal information from children. If you are under the age of 18, please do not provide us with any personal information. If you are a guardian of a child under the age of 18 and become aware that your child has provided personal information to us, please contact Customer Support and you may request to access any information stored and/or cancel the Service.
Your security is important to us. We always do our best to maintain administrative, technical and physical safeguards to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or disclosure.
Since the Internet can’t be 100% secure, make sure you protect your password and username to prevent anyone from accessing your information.
You are always entitled to receive information on data we have on you, free of charge. You also have the right to request to be erased and to get any inaccurate personal data blocked or corrected. Where we rely on consent to process your data, you can withdraw this consent at any time. Contact us!
To send a request, please contact us at Customer Support with your name, username and the email address you used when you registered with us.
If you’re not happy with how we handle your information, please contact us privacy@mediag19.sg-host.com
We may make changes to this Privacy Policy. If we make changes, we’ll notify you by either displaying a notice within the Service or by sending you an email. If the change is minor, we’ll just make the changes here. Please make sure you read the Privacy Policy carefully. If you do not want to continue using our Service under the new version of the Privacy Policy, please terminate your account.
We and others working on our behalf employ cookies and related technologies to store information on or read information from your browser or device. They help us improve your experience, our Service and our marketing activities.
Your web browser is probably set to accept cookies by default. You can choose to change this to remove and reject cookies. If you do, this might affect certain features on our Service and some things might not work. If you use our Service on a mobile device, you can limit tracking and targeting in relation to ads. We cannot, however, control these opt out processes. You can also check www.aboutcookies.org to find out more on how you change your browser settings.
Sometimes we use pixel tags. The pixel tags are placed on certain web pages and when you access those web pages, the pixel tag generates a generic notice of the visit and permits us to read our cookies. They are used together with cookies to track activity on a site by a particular device. If you turn off cookies, we can only see anonymous website visits.
We may use the following types of cookies: